Last Updated: November 2024
At LOVE IS MOVING HOME CARE SOLUTIONS, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
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Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
- Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
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How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our products and services.
- To communicate with you and respond to your inquiries.
- To improve and personalize your experience on our website.
- To send you marketing communications, promotions, and updates if you have provided your consent.
- To monitor and analyze website usage and trends.
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SMS Terms and Conditions
SMS Consent Communication
If you opt to receive text messages from LOVE IS MOVING HOME CARE SOLUTIONS, the following conditions apply:
- SMS Consent: Phone numbers provided as part of the SMS consent process will not be shared with third parties for marketing purposes.
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Types of SMS Communications: By consenting to SMS communication, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Special Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
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Message Frequency: You may receive SMS messages at varying frequencies, depending on the type of communication. For example, you might receive up to [X] messages per week regarding appointments or billing.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
- Potential Fees for SMS Messaging: Standard messaging and data rates may apply depending on your carrier and plan. These fees may vary for domestic and international messages.
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Opt-In Method: You can opt into receiving SMS messages from us by:
- Verbally confirming during a conversation
- Submitting an online form
- Completing a paper form
- Opt-Out Method: You may opt out of SMS messages at any time by replying “STOP” to any SMS message. You can also contact us directly to be removed from the messaging list.
- Help: If you need assistance, reply with the keyword “HELP” or visit https://www.limhomecare.com/home-care-contact-us.
Additional Options: If you prefer not to receive SMS messages, you can choose not to check the SMS consent box on our forms.
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Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
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Sharing Your Information
We may share your personal information with third parties, including:
- Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
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Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You can access, update, or correct your personal information by contacting us.
- Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication.
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Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
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Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.